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South Korea, Seoul
1 Level
687 Review
59 Karma

Review on 🏠 Enhance Your Home Network with TP-Link Deco X60 WiFi 6 AX3000-3 Pack - Whole-Home Mesh Wi-Fi System (Renewed) by Robert Dickinson

Revainrating 1 out of 5

Complete waste of time and money

After unpacking it turned out that one of the deco blocks was defective. The RMA process to replace this item is an absolute nightmare and requires hours of phone calls to TP-Link customer service - useless troubleshooting, language barriers, and frequent delays. A week later, two more units ceased operations. As this did not come directly from Revain they cannot help at all and TP Link requires shipping and deposit to resolve this issue in a timely manner. The reseller does not respond at all. I feel cheated. As I work remotely, time is of the essence in resolving this issue. Spending over $200 and having nothing to show is absolutely annoying. I basically paid for cool looking LED paperweights. not from this seller.

Pros
  • Lots of positive emotions
Cons
  • I'll write later