It was well packaged. ability to use them. I had one that exploded and I had to put it back together. Look for thin spots around the elements on the bottom as that's where mine starts to rust a bit after 4-5 months of use. I first used vinegar to clean mine. Then I got Kleenz Sulfamic Acid (sp) and they pretty much do the same thing. Therefore, the question of whether to use it is debatable. The pitcher is heavy when full and requires a strong, steady hand to pour it slowly to avoid spilling it into another container. . I'm not worried about washing out the water as there is a book on how to use it for health but only in tiny amounts. When I clean it between refills β because our water leaves an oily, sometimes slightly curd, and lots of white residue β I use a fresh cloth from the dryer with a tiny dab of dish soap to clean and rinse it off. I use it - so sad I filter air and water - such simple things these days. The town next to us tried to say no one can take Prozac in town because it gets in the water. Good luck with it. Take a guided tour of the local sewage treatment plant. Epiphany!
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