Don't even think about taking it just yet. Either the software is in its "raw" state, or it is another type. I turned in the item through the Trade-In program, but the store only gave me half of what I was owed, and I did not get the other half back. I will need to go to a service center or hire a lawyer in order to return the full cost through the legal system. Instead, you might wait for the software to be delivered.
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