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United Kingdom, Belfast
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486 Review
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Review on Smart Cat Water Fountain With LED Light And 101Oz Capacity - Upgraded 2021 Pet Water Dispenser With Ultra Quiet Pump, 2 Filters And 3 Water Flow Settings For Dogs And Cats by Melissa Cook

Revainrating 5 out of 5

Great fountain: my feedback

I really love this fountain. I have 12 cats (don't judge me, it was an accident. And I'm NOT addicted, I can stop anytime). I wanted them to have moving water to drink from since they all enjoy that but didn't know what fountain to buy - so I bought several different types.This one has been the best so far. It is one of the easiest to clean - not a lot of nooks and crannies in it that are difficult to get to. I have had it for 5 months so far and the pump is still working (24/7) and still making no noise. It has a large capacity, though with so many cats (even though there are several fountains around the house) I do have to put some water in it every day - they are all thirsty little buggers.I clean it about once a week to once every 2 weeks. It's fairly easy to tell when it wants cleaning, though, because the spigot will start running slower when the pump is getting clogged.I kind of wish it had a little LED light with the pump like some of the others (no good reason, it certainly doesn't need one, but I'm all about flash and glitter. What can I say?)The cats like being able to drink directly from the spigot as it comes out or drink from the water sitting in the tray.Unlike one or two people have mentioned, I have so far had no problem getting replacement filters (I order them from ebay so maybe they were looking to buy them from a different source). Hopefully, that will continue to be the case. All in all, a happy purchase.UPDATE:My cats and I still love this fountain BUT we don’t love the "improvement” PetNF has made to the pump. I wanted to add another one of these fountains to my home so I ordered a second one. Since my first purchase PetNF has apparently "upgraded” the pump that they include with the fountain. It has a light (something I said I would have liked with the old one but this is a case of "be careful what you wish for”) but it also has a very undesirable feature. The new pump contains a black sponge filter at the front of the pump – not a bad idea perhaps but it’s just another thing that should be replaced over time as it degrades or becomes too dirty to rinse out properly. Unfortunately, it is impossible to find a replacement sponge. No one sells it - not even PetNF. I contacted them and was told they do not have them for sale. When I wrote to them about it, their response was (I copied this directly from their answering email) "We do not sell the black sponge separately. If there is any problem with the pump, we will send you a new one directly." I don't know if this means they are willing to send me a new pump every time the black sponge wears out (SOMEHOW I don't THINK so) so I'm not sure how they feel you are to proceed once your sponge becomes unusable beyond purchasing a whole new pump for $21.99. This was not a good product decision.You can, however, replace the pump entirely with an alternate pump that works with this fountain. It has no light in it but it also has no sponge. It is also not as costly as the PetNF replacement pump. At this writing (2022) it costs $9.99. It is available on ebay at:https://smile.amazon.com/gp/product/B07S7NN4NT/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

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Pros
  • Slim gets in the hose and it's hard to clean other then that my cats love it.
Cons
  • The LED light could be a distraction for cats who prefer to drink in the dark

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