I like how it can be used in any country. It is easy for me to use as well since i am from Philippines. The only problem that we have now is when our internet connection was slow or low, the whole system will not work properly. If you are using this program do expect some glitches during your initial setup of the guest view feature. Make sure that all members/volunteers who would help with guests are able to update their respective information about the person they want to meet. We love how simple the process is compared to other programs out there. This helps us keep up to date with our guests' progress especially if they were last seen few weeks ago.