be sure to check in the presence of the courier! the video recording can serve as evidence, but it may not be accepted. Got pros: photos of the damage were sent to technical support, and as it turned out, this is a warranty case for the manufacturer, the disk was taken to the collection point and within 4-5 while i was waiting for the outcome of this situation, i bought another one, i put both in raid1 they are quite loud, but if you have a good case or are installed in a place specially designated for nas, then you will not notice. Different cons: brought non-working, with mechanical damage, for the rest, if you have already contacted these unfortunate companies ( - record the unpacking on the camera !
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