I like how you can use this software with many different types of platforms which makes it very easy to implement in your business. Also since they are constantly updating the software, it's pretty easy to get used to the new features. Sometimes it takes a while for the software to understand you correctly. It does take some time to get used to but once you do it becomes a great tool for communication. If you want to communicate with customers through different channels, then this is the right product for you. You can also see their location in real time once you register. This helps when we don't know if our customer is nearby or not so we can reach out to them at any given time.