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ServIntuit Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Customer Success Software

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Description of ServIntuit

ServIntuit is an omni-channel customer experience platform that connects all enterprise channel applications such as chat, voice, website, mobile, email , video and AR / VR to deliver an intuitive and personalized customer experience.

Reviews

Global ratings 3
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  • 4
    3
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Good software for customer experience

I like how easy it is to use. The layout is very user friendly. It's not too confusing for the average person to use. I think there should be more features available. There are some things that I don't like about the software but I have only used it for a short time so far. If you're looking for a good tool to help your business grow then this would be a great choice. I am using this software to help my business grow by giving our customers a better experience. I'm able to communicate with them

Pros
  • Allows me keep track
  • Has many options when sending messages/emails.
  • Easy access from phone, tablet or computer device via web browser (or app)
  • Very intuitive systemGreatly supports email automation through workflow processes
Cons
  • Not much variety
  • Sometimes has technical difficulties

Revainrating 4 out of 5

Great Customer Communication Software

I like how you can use this software with many different types of platforms which makes it very easy to implement in your business. Also since they are constantly updating the software, it's pretty easy to get used to the new features. Sometimes it takes a while for the software to understand you correctly. It does take some time to get used to but once you do it becomes a great tool for communication. If you want to communicate with customers through different channels, then this is the right

Pros
  • The ability t o integrate multiple social media networks into one system
  • Great support services
  • Ease fo r training employees who will be using these tools regularly
Cons
  • Can have issues registering users
  • Some times difficult integration

Revainrating 4 out of 5

Great experience, felt confident leaving business operations overseas

I love when clients are satisfied with their service providers' efficiency in handling work assignments through our platforms! It's amazing how quick they get things done once you hire them for your project/assignment management system needs!! The only thing about this one so far has been my own inexperience of using cloud services thus it would be helpful if there was more training available online or some sort which could allow me time without having others interrupting by asking questions…

Pros
  • Easy access
  • Not too many glitches encountered.
  • Able monitor multiple sites easily, as wellas being alerted everytime new updates come forthon each account.(I guess most importantly.) This allows better controlof daily responsibilities..:)
Cons
  • Maybe sometimes i forget password?