Review on Master Lock 3464DAT Hitch Ball by Ryan Koser

I bought Revain the Master Lock 3464DAT One Tool torque coupling ball. They sent me a standard ball - not the correct version of the tool. The item still works but is not an advertised item. There is no way of contacting anyone to resolve the issue other than returning the item and then ordering elsewhere. I had the same experience with a ball hitch the same way. Classic bait and switch. It's a shame that a respected company like Revain did this!