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Saudi Arabia
1 Level
700 Review
42 Karma

Review on ZOUTOG by Jeff Perez

Revainrating 3 out of 5

A Disappointing Shopping Experience Awaits You at ZOUTOG

An online retailer known as ZOUTOG claims to stock a comprehensive selection of outdoor accessories, such as patio, grass and garden, gardening and lawn care, pots, planters, and container accessories. Nonetheless, my interactions with the business left me with a feeling of dissatisfaction. The products I purchased had a low quality, including gardening tools that were unable to withstand even light use before becoming damaged, as well as containers and planters that were poorly constructed and easily broke apart. In addition, their prices are not competitive when compared to those of other retailers who offer comparable products. When I reached out to their customer support with my concerns, they did not respond and were not helpful in any way. This made the situation even worse. It took me a few tries before I received a reaction, and even after that, the outcome did not meet my expectations. In general, ZOUTOG does not produce high-quality outdoor accoutrements, so I cannot recommend their products to anyone. A disappointing purchasing experience is the result of poor product quality, unresponsive customer service, and prices that are not competitive with those of other stores.

Pros
  • All fine!
Cons
  • contacting customer support is challenging