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1 Level
1318 Review
40 Karma

Review on SparkReaction by Kevin Carr

Revainrating 5 out of 5

Excellent customer service paired up perfectly well

Our team at SparkReaction has helped us implement their platform into our business. They have been available to answer any questions, provide support when we needed it most. I would highly recommend these guys! We've implemented several tools from other providers that didn't quite do what my organization was looking for, which led me to look elsewhere with this tool (Sparkreaction). The ease of use and being able to reach out if they need help makes them one of our favorite partners. We have used spark reaction for two years now, they are extremely efficient with their team who helps us plan out our digital campaigns through to execution of them! They also provide great support after launch too which makes it easy when we're not sure how something should be handled or where things went wrong - often because that's what you want someone else to tell your boss about :) Nothing so far but I think my experience has just been limited as most other people would say this by default?

Pros
  • Friendly staff
  • Ease in getting information.
  • Available 24/7 Support Team is incredible helpful..not many can make up hours over days off work like Sasha does ;) Really knows her stuff..all day long!! Super professional!!! Great communicator;) Always very accessible even outside "normal" working hrs...they keep
Cons
  • There are nuances