In terms of ease-of-use it's amazing! The ability for my team members across different departments in our facility is great because we can all communicate with one another regarding patients without having separate apps or programs that are specific only towards their department (elderly).
There isn't anything I dislike about this program at present time but as always there will be changes made over any software so just stay up dated when possible by downloading new updates frequently from vaultmrsite@vaultmrsoftwarellc.com you'll have no problems using your system again!! It has been beneficial thus far being able to make sure everyone knows what needs doing next step wise after coming into contact w/a resident who may need help getting dressed before leaving home due to dementia issues etc..