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United Kingdom, Belfast
1 Level
527 Review
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Review on ☕ Bodum PEBO Coffee Maker – Vacuum Siphon Brewer for Slow, Bold Flavor: 8 Cup, 1L, European Made, Black by Sharon Hartmann

Revainrating 5 out of 5

AVOID - Bodum will not replace a broken coffee maker, stop serving customers.

I've had about 6 of these coffee makers over the years and they were all great until the last one came along. It has a deformed top so that the grist passes through the filter. Don't worry, is it under guarantee? Not correct. I contacted Bodum in early December 2020, sent them proof of purchase and photos of the defective part as requested. Since then nothing - almost 2 months of excuses. They take a week to reply and the reply is always an excuse. The shameful collapse of a once great company. Their warranty is meaningless as they don't actually service it. Go with your mother instead, I will.

Pros
  • Permanent test results
Cons
  • I'll post later