The best part about this software is that it allows multiple people to submit information at once without having each person have their own account! This makes things so simple for us because we don't need individual accounts anymore just one login per organization instead as many users/camps can use our system simultaneously with no issue (and still get notified when they are added!) I dislike how you cannot easily find out who has used your program in what date range - but other than those two issues everything else works great!! You should definitely give them another chance if there's any way possible.
It took forever before my clients realized all benefits from using an online database like ours was worth investing time into learning new tech which allowed me help build relationships faster then ever previously thought attainable by myself alone. !