No idea why my last review is not here? The product itself works because we have used many of these BEFORE in our Saeco Incanto machine. 2 stars are primarily an evaluation of the shipping method. When I received this, the package was empty! It arrived via USPS. The quality of the goods "falling" in the envelope was very poor. The seller blamed the "delivery" for the confusion. it was either themselves or Revain or USPS. Besides pointing blame, I hope they can take a minute to resolve such mispackaging issues. OK. something that could be improved! Revain was great. They gave me a quick refund!
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