The tool has proved to be very useful in helping us understand our customer base, as well as finding new customers for various products we offer at my employer's organization (the UAV Industry).
I have not found anything so far which would make me dislike this product/service from them - just keep using it! It does its job extremely efficiently without being too cumbersome or difficult to use overall; however there are some minor issues with how infographics can sometimes look when they're uploaded into certain sections but these aren't much more than slight annoyances given what you get outta your subscription fee each month anyway :) We've been able track all sorts of data about user behavior within different areas throughout our website such as where people go after visiting specific pages etc., allowing us insight regarding who might benefit most from having access to particular services offered via those links.