Overall this is a terrible product. Do not buy. It only rusts after two uses and since others have made this comment I can only assume that the company is not bothered to fix this issue. I give him 1 star. As other reviewers have said, it doesn't open fully, making the tea more difficult to clean and brew than it really should be. Fair warning, choose a different product from a different company. Yes, it heats well and has nice lights. that's all.
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