The best thing about prime suite was its ability to organize patient data from various sources like paper files, medical records etc. I also liked how it could be integrated with other applications such as Microsoft office and Google drive so that we can easily access our documents at any time. There were some minor glitches here and there but nothing major. I am not sure if this has been resolved or not because i haven't used it for sometime now (around 2 years). We had an issue where one of our doctors's info would get deleted by accident when he closed his session or went offline.