I like that it is free and easy to use. I dislike that there is no screen sharing option, so I am not able to see their face or hear them when they speak. If you need video conferencing then this product will not help you. They do have a desktop version that does have screen share, but it's a paid product. We used this for a few weeks. For the most part, people loved using it, although some didn't know how to use it at first. There were also times where we had issues with the connection dropping. We needed something easy to use for our staff who were located far away from us.
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