I like that it has all of my patient's information in one place, which makes keeping track easier than if they were spread out among different systems or files. The interface can be difficult to navigate at times; however with some training this could improve as well! It does not have any other features such as scheduling appointments etc., so you will need another tool set up separately (such as Google Calendar). We are able to keep our patients' health history organized together instead of having multiple documents scattered about their file folders/email inboxes.