It is easy to use, has great features for meeting management, it allows you to create custom surveys so that your visitors can fill them out themselves. I dislike how slow its response time is when using the mobile app version of the software, but thats just my personal opinion. The customer service team are very helpful and respond quickly whenever i have any questions regarding their product or services. They also offer training sessions where they teach new users all about the different functions in the system, this helps with getting used to what each button does as well as teaching people who do not know much about computers how to navigate through their website/apps etc.