I like how easy it is to use, even with limited IT knowledge or experience! It has helped us streamline our billing process by providing many different options of payment types (including credit cards) as well an online portal where we can upload all patient information at once instead using multiple spreadsheets each month/week etc.. There are some features missing such as not being able integrate certain medical equipment companies which would be great if they could add those into their system later down when needed but overall its been very helpful so far!! The software is very easy to use and has a lot of customizations that allows for a lot of room for growth and expansion. It would be great to have a way to add more templates for patient care documentation. This software is very easy to use and allows for a lot of customization. It is a great software for any facility that wants to have a patient portal and have a lot of customization options.