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21 CI Apex Enterprise Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Health Care

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Description of 21 CI Apex Enterprise

21 CI APEX Enterprise helps healthcare delivery organizations look beyond traditional module-based applications and focus on a platform-based application that unleashes quantum improvements in revenue cycle management and clinical processes productivity and attains time-to-service for care providers.

Reviews

Global ratings 3
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  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Great experience working together and they were quick when i needed assistance

The customer service is excellent! I am able to go live with minimal training from my team lead, who was very helpful throughout our implementation process as we went through several iterations of design before finalizing it at launch day (which took longer than expected). We have not found any issues since going public 3 weeks ago but are always looking out there - so this could be an issue you will face if your business has different needs then ours which can change over short periods such…

Pros
  • Very strong security feature
  • Flexibility in defining rules for specific requirements
  • Excellent UI interface.
  • Ability integrate Salesforce CRM integration within SFDC platform via APIs
  • Supportive user manuals that describe step wise procedures
Cons
  • Not the best

Revainrating 4 out of 5

21 CI Apex Enterprise - Great Software - Very Easy To Use

I like how easy it is to use, even with limited IT knowledge or experience! It has helped us streamline our billing process by providing many different options of payment types (including credit cards) as well an online portal where we can upload all patient information at once instead using multiple spreadsheets each month/week etc.. There are some features missing such as not being able integrate certain medical equipment companies which would be great if they could add those into their…

Pros
  • Easy to use and easy to customize to the facility that is using it
Cons
  • I think it would be great to have more templates for patient care documentation in the system

Revainrating 5 out of 5

Easy-to-use Customer Relationship Management Software

It is very easy to use, has great support team with excellent knowledge base of all modules available. The UI could be improved but overall it's pretty good product from my perspective as an end user (and not developer). I would recommend this software if you are looking into CRM/RX solutions which will help your organization improve its customer experience by providing better patient service and more accurate billing process. We were able to integrate our ERP system using API so we can easily

Pros
  • Easy interface for reporting
  • Great integration capabilities between various platforms in one place.
  • Multiple security options provided out of box such SalesforceIQ & SFOSM
Cons
  • Almost everything is ok