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776 Review
41 Karma

Review on 21 CI Apex Enterprise by Michael Gutierrez

Revainrating 5 out of 5

Easy-to-use Customer Relationship Management Software

It is very easy to use, has great support team with excellent knowledge base of all modules available. The UI could be improved but overall it's pretty good product from my perspective as an end user (and not developer). I would recommend this software if you are looking into CRM/RX solutions which will help your organization improve its customer experience by providing better patient service and more accurate billing process. We were able to integrate our ERP system using API so we can easily pull data from other systems like Payerspace or Oracle EBS without any coding required.

Pros
  • Easy interface for reporting
  • Great integration capabilities between various platforms in one place.
  • Multiple security options provided out of box such SalesforceIQ & SFOSM
Cons
  • Almost everything is ok