Less than 30 days after I bought these the spring came off and I couldn't find it. I contacted Gonicc for a replacement spring. Just the spring. A few e-mails back and forth with their customer service and in 4 days I received a whole new pair of pruners, not just the spring. I am very impressed with whoever is running the show there because they really came through, over and above. And the pruners are excellent, too!
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