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Canada, Ottawa
1 Level
706 Review
32 Karma

Review on MOTOKU by Wade Brooks

Revainrating 1 out of 5

A Disappointing Experience for Those Who Are Passionate About Automobiles MOTOKU

Unfortunately, despite the fact that I am an experienced auto enthusiast, the MOTOKU product line did not live up to my expectations in any way, shape, or form. Due to the terrible design of their website and the fact that it is difficult to navigate, it was a challenge for me to locate the products that I required. The search function was particularly disappointing, as it frequently returned results that were not relevant. When I finally did find the parts I was looking for, I was disappointed to find that they were of poor quality. I was disappointed to find that several of their products were of poor quality, and some of them even broke after only a few usage. In addition to this, their customer service representatives were unhelpful and took a long time to answer. When I reached out to them with some issues regarding the quality of their products, the responses I received were rude and disrespectful. In general, MOTOKU is not a company that I would suggest to anyone searching for high-quality auto parts. Any person who is passionate about automobiles is likely to have a negative experience as a result of the company's complicated website, low-quality items, and unsatisfactory customer support.

Pros
  • Website that is intuitive and provides excellent service to customers
Cons
  • Website with poor design and layout.