I love that they are constantly improving it with new features being added all of the times! It is very easy to use once you have some experience using other systems but if your not familiar then there could take awhile before getting used too them. There isn't much out in terms of complaints about this system because we haven’t found anything yet but sometimes when working at night my computer will freeze up which makes me lose everything i had open including residents files etc.. This happens more often than anyother program though since its an older version (which was updated) now im stuck having problems again unless someone else has experienced similar issues like mine recently? The only thing thats really good about RMS compared to our previous software is how simple it made keeping track of things such as medications taken by patients.