It's easy to use for both users who are newbies as well experienced in this field.The support team always respond quickly with fast resolution of issues or questions I have had while using their product. The best thing about it has nothing really but if you like all-in-one solution then i think its very good choice because there isn't any other single software which can do everything at one place. So far we haven't faced anything major issue so no comment here yet. We used valors rms since 3 years now till date without facing any problem regarding performance of our application or downtime too. As mentioned above already they provide great customer service when ever need arises. They also give free technical training once every year after getting client approval from them. Their sales person will guide us how things work and what should be done before going live.So overall experience was awesome even though it wasn.
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