Review on Stokers Fine Furniture by Jeff Arellano

This review is about the furniture store Stokers Fine Furniture in Dandenong, Victoria. We bought a dining room table and chairs there and we were not happy with the quality of these items at all.

I need to tell you I never thought I would be one of those people who put up their own negative review but when we recieved our purchase from this company we were so disappointed I knew I needed to share my experience so no-one else gets duped by them too! So here is what happened:

We visited this store because it had a lot of customers on weekends but after buying our furniture today I can see why - they lure customers in with attractive furniture that looks good BUT then the problems start....



They came to our house and measured up to make sure we bought the correct size table, we paid upfront and they told us it would be delivered within a few weeks. A week later I called them and they said it will be another couple of weeks because the fabric wasn't coming in as expected.

So we waited 4 more weeks and I once again called them - this time they said it might take another 7-10 days because their supplier had run out of stock! My partner was so upset with this whole situation he went to their warehouse himself only to find out that "the top" was ready but no chairs or legs were attached yet so there was nothing for him to do but wait.

He took photos of all pieces just incase if we wanted to file a complaint in the future.

Oh, I nearly forgot! The wooden tabletop was not smooth at all - it had many cracks in it and looked like it was made from cheap materials. We only decided to keep the table because we found another one that suited us better but when they delivered that one too, our builder told us he thought Stokers must have sold the top of this table before so now it's just scrap wood... who would expect such low quality furniture from a store with so much customers?!

Well anyway, I wanted to share my review which is very sad indeed because now I have no dining room table until I either find another one or pay them to put on the legs for our damaged "new" one!

BEWARE of STOKERS FINE FURNITURE - they offer low quality furniture and bad customer service.

Stokers Fine Furniture is a company that sells high-quality furniture to customers throughout Australia. They have been in operation since 1957 and take pride in their commitment to customer service, which they are very disappointed with the review left by Maddy from Clayton South VIC. Stokers would like to discuss these issues further over email so there will be no confusion about the time it takes for delivery of products purchased. If you choose not to do this then please provide your contact information so we can reach out on your behalf.