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United States of America
1 Level
659 Review
54 Karma

Review on Hilltichu by Non Dollarz

Revainrating 3 out of 5

The Hilltichu Online Shopping Experience Does Not Live Up to Expectations

Recently, I had the misfortune of making a purchase from Hilltichu's online store, and it was a frustrating and unsatisfactory encounter for me. In spite of the extensive selection of clothing, shoes, and jewelry they offered, the quality of their products as a whole, as well as the assistance they provided to customers, left a lot to be desired. To begin, I noticed that a significant number of their garments had sloppy construction. The fabrics had a low-quality, fragile appearance, and the stitching was uneven and beginning to fray in certain areas. In addition, the sizes did not match up consistently; for example, some of the goods were too little, while others were much too large. Because of this, it was difficult to find an item that was the proper size for me, and I wound up having to send several items back. The shoe collection was just as disappointing. The shoes were poorly built, making them uncomfortable to wear, and they offered very little arch support and were made of low-quality materials. After just a few uses, the shoes were rendered unwearable due to the rapid degeneration of the soles. However, when I saw them in person, the pieces of jewelry were not nearly as impressive as they appeared on the website. The stones were lifeless and lacked brilliance, and the craftsmanship of several of the pieces was subpar, with missing stones and clasps that were too loose. But Hilltichu's customer service was the aspect of my interaction with the company that left me feeling the most let down. They did not respond to my messages or offer any assistance when I attempted to contact them about the problems I was having with their products. It took them weeks to respond to my letters, and once they did, they offered no remedies or reimbursement for the defective products I had received in the meanwhile. In conclusion, I am unable to suggest the internet store owned by Hilltichu. They may offer an extensive selection of fashionable things, but the quality of their products as a whole as well as the assistance they provide to customers leaves much to be desired. If you want to avoid feeling frustrated and disappointed, you should look for your fashion need somewhere else.

Pros
  • Durability and comfort are ensured by the use of high-quality materials.
Cons
  • There are not many possibilities for men's apparel or clothing for youngsters.