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Sweden, Stockholm
1 Level
715 Review
35 Karma

Review on Cisco Meraki MX64: Advanced Security Appliance for Small Branches by Albert Gaines

Revainrating 1 out of 5

Abysmal Customer Support

When calling Meraki Support, expect to be banned indefinitely, e.g. B. 1+ hour before finally being forced to hang up. And not on a bad day either. I only got through to them once and when I was finally able to speak to the agent she gave me the wrong information which ruined everything for my client. An application via email did not result in a reply within 3 weeks, so this front is not efficient either. Pretty bad.

Pros
  • Stateful Firewall Throughput: 250Mbps
Cons
  • High Price