For those who don’t know, This allows people to interact with each other across different devices (phone, tablet, laptop) as if they were in the same place. It has helped us tremendously in simplifying our business operations and in managing customer feedback. By allowing customers to send an email to any of our representatives from their phone or tablet, they no longer need to wait until they get home or office to communicate with us. It also means that when a user sends an email, he can receive a response immediately even though he may be traveling, away from his desk. Additionally, having instant access to real-time analytics on every action taken allows us to learn about how our users interact with us. We are constantly striving to enhance our product and add new features that will help businesses simplify and manage their operations efficiently.Sfara is always evolving and growing and it’s exciting to see our vision become a reality. We’ve added a lot of great features and Sfara continues to improve with every update. I love working with this team because they are so excited about what they do and always try to find ways to make things better for the end user. It's been great!