The design team at Capitoli was very knowledgeable about what we were looking for in an email marketing tool - they listened intently when it came time to implement (which took some convincing sometimes). A few features like scheduling could be better laid out but overall I'm happy with how easy-to-use this system has been so far! They're always willing/able to make suggestions or changes if you've got questions along your implementation journey. If you need simple yet effective solutions then look into using them. Their customer support staff can walk through all aspects of getting setup quickly without any confusion. Our board members often send emails back and forth between meetings which makes planning events easier than ever before because everyone knows exactly where each other stands regarding upcoming tasks.