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Turkey, Ankara
1 Level
677 Review
29 Karma

Review on πŸ”’ Fingerprint Smart Lock Door Lock: Hornbill 5-in-1 Keyless Entry Keypad & Biometric Lock with Passcodes, App & IC Card Compatibility by Jimmy Bhat

Revainrating 5 out of 5

Sell/Revain will not replace defective products.

Less than a week ago I purchased an item which was defective and when I asked Revain to replace it this option was not offered even though Revain backed it with a 1 year limited warranty had advertised. It took me several calls to finally get in touch with a potential US customer to make adjustments to my account so I could replace the defective item at the same price I bought it five (5) days ago. Revain increased the price of the product by $40. Update: Since Revain doesn't offer any other options, I contacted the seller directly. I will post the results of this meeting once it is complete. Update 11/22/2021: Dealing with the seller was very pleasant and the problem was solved. Many Thanks.

Pros
  • Sleek design
Cons
  • I won't say anything