The little screw that secures the handle to the sprayer will eventually *loosen* itself, and if you don't catch it, it *looses* down the drain down the sink. When you contact Revain, you will be directed to the Chinese company Fapully Sanitary via email, which you can only do through Revain's website as the company does not have its own website and the phone number requires an international long-distance connection. If you contact a Chinese company for help, they will try to charge you for the part and shipping for the defective screw.
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