I like how easy it was to use for my practice! The ability to send out notifications via text message or email when appointments are missed made scheduling easier than before we used this system! It would be nice if there were more options available with reminders as well - our office has many different types so having all reminder methods at once could improve things. We have been able to better schedule appointment times by using iPatienet Care rather then just relying upon what time slots work best from week to week which helps us maximize productivity during busy periods or slow ones too.