Once more I was confronted with the Michelin-level excellence of the production, and it was monstrous. In the autumn of 2022, there was a day trip that went from St. Petersburg to V. Novgorod and back to St. Petersburg (about 360 kilometers). At about the halfway point, I became aware of a tiny tugging to the side of the vehicle, which grew steadily stronger. An exterior investigation of the railway did not uncover the root of the problem. After I had already entered the city, I decided to stop at a gas station to check the pressure of the tires, and I discovered that one of them had a very tiny deflation. After topping off the tank, I parked the car for the night. The next morning, it was clear that the tire had already sagged significantly. We couldn't locate any signs of damage. After taking my vehicle to the dealer (a Michelin representative), they performed an inspection on my tires and discovered that one of them had a puncture in the sidewall. On the other hand, there was no evidence of any damage. They offered to put a patch on it, but I categorically declined their offer. I don't feel comfortable driving on a tire that has a fractured sidewall since it increases the risk of the tire bursting on the track, and I don't want to risk losing control of my vehicle. Particularly in the case where the tire's structural integrity has been compromised for no obvious cause. I decided to put off finding a solution to the problem, especially considering that it was already time to get new boots for the upcoming winter. I took the tire back to the store in February 2022 to file a complaint. The refusal to compensate comes with a comment (at least stand, at least fall) that reads as follows: "The nature of the detected defect and its location on the side wall indicate that the occurrence of a defect was not as a result of the movement of the vehicle, but rather as a result of the impact of third parties when the vehicle is parked." I can't help but wonder where they get their responses from. Imagine for a moment that someone was truly intent on causing me annoyance and decided to puncture one of my tires. But how can one puncture reinforced multilayer rubber in such a way that the point where the damage occurred cannot be located? Sewing needle? Laser? How was it possible for it to penetrate when I was still driving more than 250 kilometers, and she only started to lower herself after that? The results are disheartening to say the least: 1. The level of quality control during production is so severely compromised that even under normal conditions, the tires start to develop cracks. 2. The presence of the service is merely for appearances. Inflatable Mr. Michelin standing guard over the quality control act will show you the way out. I have included a picture of the act, the check, and the flat tire on the automobile in this message.
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