We LOVE freshly ground pepper. We had another pepperball for years and loved it so when it broke I had to buy another one. As advertised, it was filled with pepper, so I opened the lid and poured in more pepper as it ran out. Not too heavy as said elsewhere the top and bottom arrows are small but it wasn't too heavy. This ensures that when you squeeze the handles, you push against the grinder. However, when we started using it, after a few clicks, the mechanism slipped and you have to unscrew the top, align the arrows, and screw it back on. Not too difficult, but when it happens to everyone at the table it's frustrating. It's too late to send back, I think I would spend a little more to get it with a better design.
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