I like that it allows me to be able view images of my patient's labs in our hospital which are all stored online so there is no need for taking them home or printing out results! It has helped us keep track of everything we do as an office by allowing access from anywhere at anytime!! No longer have problems coming up missing paper work when trying get information about patients quickly.
The biggest issue i would say this service needs addressed more then likely will fix most issues but if you cannot find your way around their website they make finding documentation very difficult unless someone else can help direct ya through what area should look next! Make sure u know how exactly where things go before using such services because its not always easy looking something new over here & having others point back towards some other document/page etc.