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1 Level
1270 Review
56 Karma

Review on Softdel IoT Solutions by Ian Bates

Revainrating 5 out of 5

Highly effective and responsive partner

The team at softdel are very professional in their work which is reflected by how well they communicate with you throughout your project lifecycle from initial engagement through implementation as part of our digital transformation journey.

img 1 attached to Softdel IoT Solutions review by Ian Bates

They have been able to deliver an end-to-end solution for us that has enabled many new business processes within M&A department across multiple industries (retail/financial). I would recommend working closely together during this process so there can be more alignment between expectations vs reality - but not necessarily because it's difficult! It was important we had someone who could understand what we were trying achieve both technically AND commercially whilst also having experience delivering these types of projects internally or externally i.e., B2B sales engagements where technology plays such a key role.

Pros
  • Professional communications, proactive client service & delivery approach / focus.clear understanding about clients requirements..commitment when things get tough..knowing exactly why something needs doing rather than just saying "it should do"..openness around any issues etc...technical expertise combined effectively wit hcommercial knowhowsophisticated solutions delivered quicklyand reliably...proactive communication before problems arise
Cons
  • I don't really have any dislikes about this, everything is just fine