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1310 Review
38 Karma

Review on Enhanced Comfort and Style with MYHB SH001H 2 Handle Inch Widespread Faucet by Jesus Jenkins

Revainrating 1 out of 5

MYHB's customer service is impeccable BUT. To update.

I'm updating my review. 12/04/2020: After a year of normal operation, the second MYHB mixer broke in another. I'm glad I was home. The cold water tap was completely detached from the base. Similar issue with the first faucet that drew rave reviews for this company's customer service. As it turns out, these faucets have flaws in their design, materials used, and sturdy construction. To put it mildly, I am very disappointed that I have to replace both sink systems. I do not trust the replacement I received from MYHB (via Revain) and would not trust them to replace my current broken faucet (see here). These cranes are barely a year old. They look great but are cheap in durability. MYHB has lost my 5 star rating. Now the original review: (late 2019 or early 2020) Very easy installation. I love the easy movement of the faucet handles. But above all the customer service of MYHB. I noticed a small defect on the handle of the cold water tap. Without hesitation, MYHB sent me the entire kit, no questions asked, just a sincere apology and the hope that the replacement job would be 100% to my satisfaction. It does. The faucet works great, looks very nice, complements the bathroom.

Pros
  • Super easy DIY plumbing upgrade including all plumbing hardware and 2 hoses HOT/COLD
Cons
  • Slightly torn