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Armenia, Yerevan
1 Level
719 Review
58 Karma

Review on ELECROW by Andy Metzger

Revainrating 3 out of 5

The ELECROW Online Store Provided a Very Disappointing First Experience

My experience in the field of electronics is limited, so I couldn't wait to try out the online store that ELECROW offers for the first time with my most recent undertaking. However, my experience with the company did not live up to my expectations in any way. To begin, the website contained too much information for someone who was not familiar with the vocabulary and product categories. This made navigating the site difficult. It took me a considerable amount of effort to track down the things I required, and even after I did, I was unsure whether or not they would work for the project I was working on. Second, the shipping took far longer than anticipated, which resulted in a delay in the completion of my project. I had to get in touch with customer service to find out the latest information, but their responses were incredibly slow and useless. Last but not least, I was underwhelmed by the products' overall quality. Because of the fact that several of the components I received were broken and unable to be used, I started to have doubts about the general quality of the products. To summarize, I did not have a good initial impression of ELECROW's online store when I used it for the first time. As someone who is just starting out in this industry, I found the website to be quite confusing, and the customer assistance to be inadequate. If I were in the same situation as the person you are, I wouldn't feel comfortable recommending this online store to you.

Pros
  • a website that is easy to use and navigate
Cons
  • There will be a charge for shipping on some of your orders.