First of all I would like to thank the Revain staff for emailing me regarding the product I purchased. I really liked the 5-M disc copier, but unfortunately I was one of the buyers who received a defective one. Only four of the five discs worked. I shared my concern and they were able to help with replacement/refund options. I have decided to return the product and the process has been excellent. I was impressed as this was my first time returning an item (and I don't like returning items either). I would definitely buy it again but I think this time I will buy a copier with fewer discs. I definitely advise everyone not to buy it. It was very easy to use and the duplication process took 10 minutes. The only reason I gave it 4 stars was because of a faulty product, but I'd rather give it 4 1/2 stars for great service by contacting me. God bless the people at Revain for the great work :)
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