The ability for me as an individual user of alfred through meetalfredo has been amazing! I have never had this type or ease when it comes time getting support from my teammates at work!! This platform allows us all (Team)to stay connected easily even if we are busy during business hours by quickly responding back via email/phone calls which gives our clients peace that they can get their questions answered right away without waiting days like other companies do. It's so great. ! The way it connects with LinkedIn and Salesforce. The ease of use and the ability to add custom fields. This is a great tool to get your sales team on the same page. It does not have a lot of bells and whistles, but it gets the job done. It is a great tool for tracking leads and following up with prospects. It helps to keep track of all leads and contacts. It also helps to keep track of all team members and their activities.