This product has shown its benefits to me in having my dental implants fixed with stability, without affecting the soft tissue. It took longer than I expected when setting it up, but once that happened there wasn't any downtime, or anything negative regarding the procedure. My only recommendation would be that it was initially difficult to figure out how to set up (it might be easier on computers), and maybe there were different settings available that weren't clear. However, this has not been a hassle at all since then. I'm using this app at work, it's very easy to use (even with your smartphone) and there are many functions to create different kinds of surgical guides. The file format could be improved by having more options, or even exporting as an STL so that you can print them yourself if necessary. It has been really helpful to me since i cannot go out anywhere without my phone these days.