I love OXO products and have never had a problem with them. When I needed a skillet to replace my Calphalon non-stick coating, I turned to OXO. I even saw it at American Test Kitchen and it got great reviews. However, having used this pan for less than a month and only 1-2 times a week, there are a few scratches on it. I wash it with a paper towel as recommended and let it air dry on a rug. It wasn't a cheap pan, especially for a recently retired person learning to live off retirement! I would like to swap, but not sure if the same problem will occur again. If I buy another brand, which company can I trust? I have done my best with pictures. If you zoom in, the scratches are more visible.
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