Initially I had trouble connecting to the internet access point. I kept turning the damn thing on and off but to no avail. Troubleshooting online and calling an AT&T rep didn't do much either. I ended up going to my local AT&T store for help and was back 60 seconds later with the fully working device (and my stupid red face). Turns out I didn't hold my finger on the power button long enough for the device to start up. I thought the device was on when the screen lit up. Not so. You have to hold the button long enough for the blue light to flash. Now that I've done a real test with two computers and an iPhone connected to the hotspot at the same time, I'm launching pages at a speed comparable to my wired router. If I can continue without problems in the future, I plan to give up the expensive cable internet and use the full hotspot. I give the Unite Pro four stars because of the inadequate instructions included - no less than a mini print.
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