The lid of a small saucepan cracked (loud banging from the kitchen) while drying (sitting in a colander on the counter) just a month after purchase. Follow Circulon's warranty instructions to send a replacement. 2 months have passed since the request was sent. No response from them other than saying it will take 4 to 6 weeks. you missed it Also note that they say you can use metal utensils. That may be true, but the rims of the pots that the lid rests on are worn. Does it come from the lid or from the impact of the dishes on the rim? I should say the lid, since I don't use metal I use black teflon paraphernalia. I highly doubt they can damage the edges. I emailed back today but got an immediate response that the email address was not tracked and that I had to call 800. I will do that. Not all.
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