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United States of America, Columbia
1 Level
688 Review
47 Karma

Review on πŸ“Ά Verizon compatible Linksys by Cisco Wireless-G Router for Mobile Broadband by Josh Fox

Revainrating 5 out of 5

Two devices = two defective devices

I purchased this based on the specs of my Verizon PC5750 PCMCIA card. The first device arrived and it didn't even come with a PCMCIA card - no lights, no power, etc. had to spend another 1.5 hours with Linksys support before they gave up, declared the device defective and asked for it to be returned . Oh, but you can't return it to Linksys - it has to be returned to the seller. I contacted them and they were very nice and sent me a second block. The second block arrived today. Follow the instructions and voila - the Verizon card worked fine, the light looked good. However, every time I changed the configuration (network SSID, security), I had to turn the device off and on again. ?!?!? It will then only connect to the internet if it is wired (wirelessly?) connected. Another 1.5 hours with Linksys Technical Support (1 hour 23 minutes 56 seconds according to my cell phone call log). The bottom line - they pointed out that this block is also defective and I need to send it back. Oh yes, same story, must be returned via the Revain supplier. I am canceling Linksys - two units shipped, two units failed, wasted almost four hours on Linksys setup, testing and tech support, AND I have to arrange for two units to be mailed. defective units. I would give zero stars but that doesn't seem like an option.

Pros
  • Durable finish
Cons
  • Damaged