Review on Bernat 166031-31412 Softee Baby Yarn - Ombres in Lovely Pink Flannel Shade by Jennifer Roberts

This is my second attempt to contact the seller about the yarn. The product contains many pieces of yarn that are frayed, which is why I have to cut the pieces of yarn and parts that I knit. I am very disappointed in the quality of this product. I have used Bernat yarn many times before this is very disappointing. The first attempt sent on 11/28/20 received no reply. I am writing again today to see what explanations/corrections they have to offer.